Privacy Policy

This Privacy Policy explains how PharmaBooks (“we,” “our,” or “us”), an independent retail business based in the United Kingdom, collects, uses, and protects your information when you visit or make a purchase from https://pharmabooks.shop. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). and relevant US state privacy laws, including the California Consumer Privacy Act (CCPA)

Information We Collect

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Contractual Obligation: To fulfil your order and deliver your books.
  • Legal Obligation: To comply with tax and accounting laws in the UK.
  • Consent: Where you have opted-in to receive our newsletter.

For US residents, we process personal information in accordance with applicable state and federal laws.

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
Payment Information

Payments are processed securely through third-party payment providers, including Shopify payment.

PharmaBooks does not store credit or debit card details on its servers.

Website Usage Information

We may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

This information helps us improve website functionality and user experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order updates and customer support
  • Improve our website and services
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations

PharmaBooks does not ‘sell’ personal information as defined by the CCPA, nor do we share it for cross-context behavioral advertising.

Sharing of Information

We may share limited personal information with:

  • Payment processors
  • Shipping carriers
  • Website service providers

These third parties only receive the information necessary to perform their services.

We do not share personal data with third parties for independent marketing purposes.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Enhance user experience

You may disable cookies in your browser settings, although some features of the site may not function properly.

International Data Transfers

By using our website from the United States, you acknowledge that your personal information will be transferred to and processed in the United Kingdom, where our business operations are located.

Data Security

We implement reasonable security measures to protect personal information, including:

  • SSL encryption
  • Secure payment processing
  • Restricted administrative access

While we take appropriate precautions, no internet transmission is completely secure.

Your Privacy Rights 

You have the right to:

  • Access, correct, or delete your personal information.
  • You can opt out of marketing emails anytime by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
  • Withdraw consent for certain types of data processing.

For residents of certain US states (such as California, Virginia, and Colorado), you may have additional rights regarding the ‘sharing’ and ‘processing’ of your data. We honor ‘Do Not Track’ signals where applicable.

To exercise your rights, please contact us at contact@pharmabooks.shop

Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

Phone: +44 7449 777364
email: contact@pharmabooks.shop
Address: 39 Elsted St, London SE17 1QG, United Kingdom

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (GMT)