At PharmaBooks, we are committed to delivering your medical and pharmacy books quickly, securely, and without hidden costs. All orders are shipped directly from our facility in Dorking, United Kingdom, with free standard shipping on every purchase.

This Shipping & Delivery Policy explains how and when your orders will be processed and delivered.

Shipping Coverage

We currently ship orders only within the United Kingdom.
Orders placed with delivery addresses outside the UK cannot be processed at this time.

Processing Time

• Orders are processed and dispatched within 1–2 business days.

• Orders placed on weekends or UK public holidays will be processed on the next business day.

Estimated Delivery Time

• United Kingdom: 2–5 business days
  (Delivery times may vary depending on local postal services or peak periods.)

Shipping Fees

• Free Standard Shipping on all orders.

• No hidden charges or additional costs.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details, allowing you to monitor your delivery in real time.

Delivery Issues

If your order is delayed, lost, damaged, or incorrect, please contact us at contact@pharmabooks.shop within 7 days of delivery.
For damaged or incorrect items, we may request photos to help resolve the issue promptly.

Refunds & Returns

Please refer to our Refund & Returns Policy for full details on returning items and requesting refunds.

Contact Information

Phone Number: +44 7824 748365
Email: contact@pharmabooks.shop
Address: 6 Howard Rd, Dorking RH4 3HR, United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)