Shipping & Delivery Policy
At PharmaBooks, we are committed to delivering your medical and pharmacy books quickly, securely, and without hidden costs.
All orders are shipped directly from our facility in Dorking, United Kingdom, with Free Standard Shipping on every purchase.
This Shipping & Delivery Policy explains how and when your orders will be processed and delivered.
Shipping Coverage
We currently ship to customers across the United Kingdom and the United States.
International delivery times may vary depending on your location and local postal services.
Processing Time
Orders are processed and dispatched within 1–2 business days.
Orders placed on weekends or UK public holidays will be processed on the next business day.
Estimated Delivery Time
United Kingdom: 2–5 business days
United States: 5–10 business days
(Delivery times may vary based on destination and customs clearance.)
Shipping Fees
Free Standard Shipping on all orders
No hidden charges or additional costs
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details, allowing you to monitor your delivery in real time.
Delivery Issues
If your order is delayed, lost, damaged, or incorrect, please contact us at contact@pharmabooks.shop within 7 days of delivery.
For damaged or incorrect items, we may request photos to help resolve the issue promptly.
Refunds & Returns
Please refer to our Refund & Returns Policy for full details on returning items and requesting refunds.
Contact Information
Phone: +44 7824 748365
Email: contact@pharmabooks.shop
Address: 6 Howard Rd, Dorking RH4 3HR, United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)