Privacy Policy

Effective Date: 10 November 2025

This Privacy Policy explains how PharmaBooks (“we,” “our,” or “us”), operated in the United Kingdom by Joel Schofield, collects, uses, stores, and protects information from users (“Users”) of our website https://pharmabooks.shop in the United Kingdom and the United States.

Information We Collect

We may collect the following types of information from you:

1. Personal Information:
Name, email address, shipping and billing address, and phone number.

2. Payment Information:
Credit/debit card details or other payment data are securely processed through Airwallex, a trusted third-party payment provider.
We do not store or have access to your card details on our servers.

3. Usage Information:
Information about how you interact with our website, including pages visited, products viewed, IP address, browser type, and device information.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.

  • Communicate with you about your order status, updates, or customer service requests.

  • Improve our website, user experience, and product offerings.

  • Comply with legal obligations and prevent fraudulent activity.

Sharing Your Information

We respect your privacy. PharmaBooks does not sell, rent, or trade your personal information to third parties.
We may share limited data only with:

  • Service Providers: Trusted partners who help us process payments (e.g., Airwallex), deliver orders, or provide technical/marketing support.

  • Legal Authorities: If required by law or to protect our rights, safety, or property.

We never share your data with third parties for their own marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve your browsing experience and site functionality.

  • Analyze traffic and website performance.

  • Personalize content and offers.

You can control or disable cookies through your browser settings. However, disabling cookies may limit certain features of our website.

By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.

Security

We use industry-standard security measures to safeguard your personal information:

  • SSL encryption for all sensitive data transmission.

  • Restricted access to authorized personnel only.

  • Regular monitoring to detect and prevent potential vulnerabilities.

While we take all reasonable precautions, no method of internet transmission is 100% secure.

Your Privacy Rights

For UK & EU Users (UK GDPR / Data Protection Act 2018):

You have the right to:

  • Access, correct, or delete your personal information.

  • Request data portability.

  • Withdraw consent for specific data uses.

  • Object to or restrict certain processing activities.

For U.S. Users (CCPA / CPRA):

If you are a resident of California or a U.S. state with similar privacy laws, you may also:

  • Request to know what personal information we collect and how it is used.

  • Request deletion of your personal information.

  • Opt out of data sharing (we do not sell personal data).

To exercise your rights, contact us at contact@pharmabooks.shop.
You can also unsubscribe from marketing communications anytime by clicking “unsubscribe” in our emails.

Children’s Privacy

Our website and services are not directed to children under 13 years old.
We do not knowingly collect personal data from children.
If we learn we have collected data from a child under 13, we will delete it immediately.

Data Storage & International Transfers

PharmaBooks is based in the United Kingdom, and all data handling and processing occur within the UK or compliant international regions.
Some data may be securely processed by third-party providers (such as Airwallex) outside the UK, following international data transfer standards (including UK GDPR and EU-U.S. Data Privacy Framework compliance).

Compliance

We comply with all applicable data protection and privacy laws, including:

  • The UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018

  • The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised effective date.
Please check this page periodically for the latest version.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

PharmaBooks
Phone Number: +44 7824 748365
Email: contact@pharmabooks.shop
Address: 6 Howard Rd, Dorking RH4 3HR, United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)