Frequently Asked Questions (FAQs)
What types of books do you sell?
PharmaBooks sells physical, printed medical and pharmacy textbooks and reference books.
We offer a range of academic and professional titles used by students, educators, pharmacists, and healthcare professionals.
All books sold on our website are original printed editions obtained through legitimate wholesale suppliers.
PharmaBooks is an independent retailer and is not affiliated with or endorsed by any specific publisher unless explicitly stated.
How long does shipping take?
We currently ship within the United States.
US: 3–7 business days
Orders are processed within 1–2 business days.
(Delivery times may vary due to carrier delays, weather, or US public holidays.)
How much is shipping?
We offer Free Standard Shipping on all orders.
There are no hidden fees.
Customers are responsible for return shipping costs only if the return is not due to our error (for example, unwanted items).
How do I track my order?
Once your order ships, you will receive a confirmation email with tracking details so you can follow your parcel until delivery.
What is your return and refund policy?
Physical books can be returned within 60 days of delivery, provided they are unused, undamaged, and in their original packaging.
Refunds are issued to the original payment method within 7 business days after we receive and inspect the returned item.
Please see our Refund & Return Policy for full details.
Can I exchange a book?
Yes, we offer exchanges for items that are defective, damaged, or incorrect.
Please contact us within 7 days of delivery to arrange an exchange or replacement.
What should I do if my order arrives damaged or incorrect?
Please contact us at contact@pharmabooks.shop within 7 days of delivery and include photos of the item and packaging. We will arrange a replacement or full refund at no extra cost.
How can I contact PharmaBooks?
📞 Phone: +1 (347) 628-4193
✉️ Email: contact@pharmabooks.shop
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.
Still have questions?
We’re here to help with any inquiries about your order, product details, returns, or support.
Phone Number: +1 (347) 628-4193
Email: contact@pharmabooks.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)